We stream our videos through Vimeo for the highest quality and performance. If you are having any trouble playing the videos on your device, it is most likely being caused by a poor Internet connection (low bandwidth or a poor signal). Try changing your Internet connection to a good WiFi signal if you are using a mobile device. If that doesn't help, you might want to try a different browser or a different device (e.g., a laptop or desktop computer) with a better Internet connection. For more video playback troubleshooting help, see here.